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We use the latest software in our warehouse to ensure you receive your order as expected. However, if something is not right with your order, the best thing to do is contact us as soon as possible and we will do everything in our power to resolve it for you.
If you have been shipped the incorrect goods then please do accept our apologies. Please use the free returns label to return the incorrect items and any replacements will be sent to you at no extra cost to yourself.
Please note: We are not able to refund the cost of returning goods by other methods – please use the free returns label provided or contact us to obtain a replacement label.
We recommend packaging the items securely and requesting proof of postage (free from a Post Office) for all returns. Please retain proof of postage as you’re responsible for the return(s) until they’ve been received by us.
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