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Delivery

How long will it take to receive my order?

Due to the impact of COVID-19 and other recent global events, deliveries may be slower than usual and potential delivery delays and service interruptions are expected. At this time we are unable to guarantee expedited shipping options to some locations. We apologize for any inconvenience.

Express Delivery

USA – up to 4 working days

Standard Delivery

USA - We aim for standard deliveries to arrive within 4-16 working days

Orders are NOT processed on Saturdays, Sundays and UK Bank Holidays.

Will I be charged VAT and Import Duties for Overseas order?

As all orders are currently shipped from the UK, you may be subject to additional import fees upon delivery. Any additional charges will be shown at the checkout and can be prepaid along with your order.

US – All orders above US $800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department.

How much will I be charged for delivery?

Service

 

Delivery Cost (basket under $25.00)

Delivery Cost (basket over $25.00)

Standard Delivery

$7.50

Free

Express Delivery

$20.00

$10.00

Can I track my order?

All orders (Standard & Express) are sent tracked; The courier will send an email with tracking details once the order has been dispatched.

What do I do if my delivery does not arrive?

If your delivery has not arrived within the following timescales please Contact Us  with your order reference number.

Can I collect my order?

No, unfortunately it is not currently possible to arrange collection from our warehouse.

What do I do if my delivery does not arrive?

If your delivery has not arrived within the following timescales please Contact Us with your order reference number.

 

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