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We offer a 14 day return guarantee for items purchased through this site. If you would like to return your order please use the free return postage label which came with your order and fill in the returns form.
If there is no return label then please Contact Us to receive a returns label and if you can’t locate the returns form then you can download and print one here.
Please return the item with the product labels and for women’s and girl’s costumes the hygiene strip must still be in place.
The product must be unworn and in resalable condition in order for a refund to be processed.
If you would like to exchange your item for a different size then please detail on the returns form. We will despatch the alternative size on a free standard delivery service.
If you paid for an upgraded delivery service we will only refund this if the incorrect items were delivered or the items are faulty.
Our return address is:
OPRO International Limited
24 Mark Road
We recommend packaging the items securely and requesting proof of postage (free from a Post Office) for all returns. Please retain proof of postage as you are responsible for the return(s) until they have been received by us.