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Personalised products cannot be returned.
We offer a 14-day return guarantee for items purchased through this site. If you would like to return your order please use the return postage label which came with your order and fill in the returns form. Please return the item with the product labels and in the original packaging.
The product must be unworn and in resalable condition in order for a refund to be processed. If you paid for an upgraded delivery service we will only refund this if the incorrect items were delivered or the items are faulty. Our return address is:
OPRO International Limited,
24 Mark Road,
Hemel Hempstead,
HP2 7BN,
UNITED KINGDOM.
We recommend packaging the items securely and requesting proof of postage for all returns. Please retain the proof of postage as you are responsible for the return(s) until they have been received by us.